Terms & Conditions
Welcome to Itki Utki. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Orders & Payments
All orders are subject to availability and confirmation. Orders will be processed after successful payment confirmation.
We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, incorrect information, or other issues that may prevent us from fulfilling the order.
2. Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.
However, slight variations in color or appearance may occur due to screen settings, lighting, photography, or manufacturing processes.
3. Pricing
All prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing errors or inaccuracies.
Applicable taxes and shipping charges, if any, will be shown during the checkout process.
4. Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout.
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, public holidays, or other circumstances beyond our control.
Customers are responsible for providing accurate and complete delivery information.
5. Returns & Exchanges
We accept returns or replacements only for products that arrive damaged or defective.
Returns or exchanges are not accepted for change of mind, incorrect size selection, color preference, or other personal preferences.
For damaged products, customers must contact us within 48 hours of delivery with the order number and clear photographs of the product and packaging.
Please refer to our Returns & Exchanges policy for further details.
6. Customer Responsibilities
Customers are responsible for reviewing their order details before completing a purchase, including product selection, size, quantity, shipping address, and contact information.
Once an order has been processed, changes may not always be possible.
7. Intellectual Property
All content on the Itki Utki website, including text, images, graphics, logos, designs, and other materials, is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
8. Website Use
You agree to use our website only for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with the website or its services.
9. Limitation of Liability
Itki Utki will not be responsible for delays, losses, or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or incorrect information provided by customers.
10. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Any changes will be effective once they are published on this page.
11. Contact Us
If you have any questions regarding these Terms & Conditions, Returns & Exchanges, Shipping, or your order, please contact our customer support team with your order details.