Privacy Policy
At Itki Utki, we respect your privacy and are committed to protecting the personal information you provide when using our website or placing an order.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting customer support
We collect only the information necessary to provide our products and services.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide order updates and tracking information
- Respond to customer support requests
- Process payments through our payment service providers
- Improve our website, products, and services
- Prevent fraud, misuse, or unauthorized activity
3. Payment Information
Payments may be processed through third-party payment providers. Itki Utki does not intentionally store your complete payment card or banking details on our website.
Payment information is handled according to the privacy and security policies of the relevant payment provider.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as payment processors, shipping and delivery partners, website service providers, or other parties required to fulfill your order or provide our services.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better browsing experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, or other functions. These providers may process information according to their own privacy policies.
8. Your Information
You may contact us if you have questions about the personal information we hold about you or if you wish to request correction of inaccurate information, subject to applicable laws and requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective when published.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact our customer support team.