Shipping & Delivery
At Itki Utki, we aim to make sure your order reaches you safely and on time.
Order Processing
Orders are processed after payment confirmation. Since our products are made and prepared specifically for each order, processing may take some time before your order is shipped.
Shipping Time
Once your order has been dispatched, the estimated delivery time is 0 to 7 days, depending on your location and the shipping partner used. You will receive tracking details once your order has been shipped.
Tracking Your Order
After dispatch, you can use the tracking information provided to check the status and estimated delivery of your order.
Delivery Delays
Delivery times may occasionally be affected by circumstances beyond our control, including weather conditions, courier delays, public holidays, or incorrect/incomplete delivery information.
Incorrect Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order. Itki Utki cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Package
If your package arrives damaged or appears to be missing items, please contact us as soon as possible with your order details and photographs of the package/product so we can assist you.
Contact Us
For any questions regarding shipping or delivery, please contact our customer support team with your order number.